Sustainable Claims – Understanding the Carbon Impact of Materials and Processes Roundtable
Private Workshop
2025-10-09 | 03:00 PM - 03:40 PM | Workshop area 2
Information
As insurers sharpen their focus on ESG commitments, the property claims journey presents both challenges and opportunities for reducing carbon impact. From the commodities used in restoration to the decision of whether to refit or replace, every choice has an environmental footprint as well as cost implications. This roundtable will provide a practical, interactive forum to explore how claims teams can integrate carbon awareness into their workflows, drawing on examples from common property materials and processes. With insights from carbon measurement specialists, participants will gain a clearer understanding of how sustainable decision-making can align with operational efficiency, cost management, and customer outcomes.
- Carbon impact of commodities – What emissions are associated with commonly used materials such as plaster, bricks, and timber in property claims?
- Refit vs replace – How can claims teams weigh the environmental and cost implications of restoration versus replacement in live workflows?
- Process impact – What are the carbon and efficiency trade-offs between different restoration methods, and how should these inform decision-making?
- Carbon trust collaboration – How can independent carbon calculations and data-driven insight support pricing, reporting, and sustainable choices in property claims?