The underinsurance test: would your client be properly protected?
Workshop
2026-10-08 | 10:30 AM - 11:30 AM | Workshop area 2
Information
Underinsurance is often only fully understood when a major loss occurs, by which point the financial and reputational consequences can be severe. Incomplete information, outdated valuations, misunderstood business interruption exposures and unchallenged client assumptions can all leave businesses with significantly less protection than they expect.
This interactive workshop will give delegates a fictional commercial property and business interruption case containing a series of hidden gaps, weak assumptions and inaccurate values. Working in groups, delegates will identify the warning signs, decide what further information is required and assess how the broker should challenge the client before the risk is placed.
The true loss scenario will then be revealed, showing how earlier decisions affect the claim outcome and where the broker may face difficult conversations or professional exposure.
- How to identify common signs of underinsurance before a loss occurs
- Which property and business interruption assumptions should be challenged?
- What information brokers need to obtain and document
- How to raise valuation concerns without damaging the client relationship
- Where misunderstandings can emerge between the client, broker and insurer
- What a major claim can reveal about the quality of the original placement